![]() Items must be returned to us new, unused with all original boxes and seals attached. If Return is made for any other reason (change of mind, dislike the color, ext.), the customer will be responsible for shipping the items back to our facility. We will provide a pre-paid return label if a mistake was made on our end. ![]() In rare cases items can be damaged in transit or your package can arrive open with missing items, please contact our customer support team as soon as possible.Īll Claims Must Be Made Within 14 Days from receipt of the package. We encourage you to check your items upon receipt of the package to make sure you received exactly what you ordered. Brighton Beauty Supply does not offer exchanges at this time. If you are not completely satisfied with a Brighton Beauty Supply purchase we would gladly accept returns of eligible (new, unused, and unmarked) products within 30 days of delivery.
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